WARRANTY
pedals purchased ON OR AFTER january 1st 2023 are subject to a limited 2 years warranty.
pedals purchased before or on december 31st 2022 are covered by a lifetime* warranty.
THIS WARRANTY covers all parts that break from natural wear and tear, excluding the enclosure itself, screws, knobs, LEDs, accidental and cosmetic damage as well as defects from fabrication.
All damage resulting from voluntary or involuntary negligence, accidents, misuse or abuse is excluded from and will void this warranty. Some examples are: jacks, pots or switches breaking from shock or trauma, using a wrong power source or bringing with you in a swimming pool. DAMAGE WILL BE EVALUATED BY GROUND CONTROL AND WARRANTY APPLIED AT ITS SOLE DISCRETION.
Any and all attempts at tampering, altering, modifying or repairing this unit will void this warranty and remove any and all responsibilities, liabilities and obligations related to this product from Ground Control Audio, its owners, employees and third parties, towards the customer, their friends and families and the whole universe.
Unless clearly specified, all pedals are designed to work with standard 9V center-negative “Boss-like” power supplies.
If something is wrong with your pedal, please email us at info@groundcontrolaudio.com with your name, pedal model, serial number (inside the backplate or circuit board) and all relevant info regarding the problem, including pictures, for an RMA. If we find the problem falls within this warranty, a return will be arranged. Any and all shipping charges are the sole responsibility of the customer, including ship back. Repair work not covered by this warranty can be done on request and will be evaluated on a case-by-case basis.
We reserve the right to change this policy at any time without prior warning or announcements.
This warranty is not transferable and only applies to the original owner. a proof of purchase may be required.
* “lifetime” means the life of the company. If Ground Control Audio ceases its activities, this warranty will also end immediately.